|National Grid Provides Safety Information|
|By Fire Chief Robert Crowe|
|October 31, 2019|
In preparation for forecasted heavy rain and high winds across portions of upstate New York beginning late today and continuing through Friday, National Grid is increasing staffing levels and preparing line, service and tree workers to respond if the weather impacts electricity service. The company also offers tips for customers to stay connected and safe.
Customers can receive personalized alerts by text, email, and/or phone when an outage is detected at their property by enrolling in the company’s outage alert option. To register, text REG to 64743, enter your National Grid electricity account number and select your preferred method(s) of notification. Customers also can text OUT to 64743 to report an outage.
Electricity & Generator Safety
If a power outage occurs, customers can notify National Grid online to expedite restoration.
Stay informed and connected
For real-time power outage information, online outage reporting, and in-depth storm safety information, visit National Grid’s Outage Central website. Customers who create an online profile also can sign up for email alerts.